Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2024

Information We Collect

Personal Information

When you create an account or make a purchase, we collect information such as your name, email address, billing address, and payment information.

Usage Data

We automatically collect information about how you interact with our services, including pages visited, products viewed, and purchase history.

Device Information

We collect device identifiers, browser type, operating system, and IP address to improve our services and prevent fraud.

How We Use Your Information

Service Delivery

To process orders, deliver software licenses, and provide customer support.

Communication

To send order confirmations, license keys, and important service updates.

Personalization

To recommend products and provide a customized shopping experience.

Security

To detect and prevent fraud, abuse, and unauthorized access.

Data Protection

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Access Controls

We implement strict access controls and audit logs to protect your data.

Regular Audits

Our systems undergo regular security assessments and penetration testing.

Your Rights

Access

You can request a copy of all personal data we hold about you.

Correction

You can update or correct your personal information at any time.

Deletion

You can request deletion of your account and associated data.

Portability

You can request your data in a machine-readable format.

Cookies & Tracking

Essential Cookies

Required for basic site functionality such as authentication and shopping cart.

Analytics Cookies

Help us understand how visitors interact with our website to improve services.

Marketing Cookies

Used to deliver relevant advertisements (can be disabled in settings).

Third-Party Services

Payment Processors

We use Stripe for payment processing. They have their own privacy policies.

Analytics

We use analytics services to understand and improve our website.

Email Services

We use email service providers to send transactional and marketing emails.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer.

Email: privacy@distivo.com
Address: Distivo B.V., Amsterdam, Netherlands

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